Stop paying strategists to hunt for context

Agency operations covers how a creative agency runs its work: how briefs get written, how project knowledge is stored and found, and how recurring account work gets done. Multiply handles the information half of that, so your team spends its hours on strategy instead of on searching for what it already knows.

What agency ops means

The work before the work

Ask a strategist what they did on Tuesday and a large part of the answer is retrieval. Finding the deck from the last campaign. Re-reading a year of email to remember what the client rejected in March. Rebuilding the market picture someone already built. It is billable time spent recovering knowledge the agency owns and cannot locate.

The Nordvik Coffee workspace’s files: brand guidelines, research, briefs and key visuals, uploaded once for every project

Collect, organise, then work

Multiply reads what a project already contains and turns it into something your team and its agents can both use.

  1. It reads the files you already have

    Upload the briefs, decks, research and correspondence a project has accumulated. Multiply analyses them across audience, brand, culture and market rather than leaving them as a folder.

  2. It surfaces what is in there

    Key findings per area, gaps in what you know, and suggested next steps, each card carrying a clickable link back to the source it came from.

  3. It feeds the actual work

    That context flows into tasks, so briefs, research and creative development start from what the account already knows instead of from an empty page.

It drafted the reply to your client.

Every client gets an always-on Account Manager that keeps you closer to what they need. How it works

Account Managergrows your clients
Multiply showing the Nordvik Coffee workspace’s meeting recordings, each with its status and transcript
Reply draftedReady for review

Hi Jonas, week 12 works. We've moved the shoot and the retail drop to match, and the sampling plan will be with you on Thursday. The updated timeline is attached.

Kickoff callTimeline v3Nordvik brand voice

It surfaced the insight and sourced the next brief.

A Planner that organises everything you know into insights and sources the next brief before you ask. How it works

Plannerwins more pitches
Multiply’s Nordvik Coffee workspace overview with brief proposals and new market signals
Brief proposalNew

Own the first coffee of the ski day.

Nordvik's winter sales peak a month before its campaigns start. Three resorts have opened tenders for café partners.

Sales data, Q4Resort tendersBrand book

It set up the project and the plan.

A Project Manager that drafts the brief, the plan and the SoW, and runs the recurring work. How it works

Project Managerdelivers faster
The Spring launch 2027 project in Multiply, with drafted tasks and the client intelligence beside them
Spring retail dropSet up
  • Done: Brief drafted
  • Done: Plan and timeline
  • Done: Statement of work
  • To do: Kickoff, Tuesday 10:00

The reports nobody wants to write

Workflows are scheduled agent runs on a cadence you set, daily, weekly or monthly. You write the instruction once, and Multiply runs it using the agents and tools available to that account, connected to the workspace or project it belongs to. Competitive monitoring, account reviews and weekly roundups stop depending on whoever remembers. Workflows have been available to all customers since June 2026.

Multiply’s Workflows page: scheduled runs like a weekly competitor scan and a monthly client report, with their last and next runs

Days of work, down to hours.

Measured on real workflows at partner agencies.

Purple PR20x

faster campaign development

Before Multiply40 hoursWith Multiply2 hours
Hot Pot China24x

faster briefs and debriefs

Before Multiply48 hoursWith Multiply2 hours
The Future Laboratory12x

faster from brief to proposal

A calm blue sky with soft clouds

Your clients' work stays yours.

Agencies trust Multiply with their clients' most sensitive work. Here is how it stays protected.

  • EU data residencyYour data is stored and processed in the EU.
  • No training on your dataNo AI model is trained on anything you bring.
  • One workspace per clientAgents only see the client they're working for.

Agency operations questions

Anything specific to how your agency runs is easier to answer on a walkthrough.

Put an hour of retrieval back into strategy

Bring a live account and we will show you what Multiply finds in what you already have.

Multi-client operations