Side by side
| ChatGPT + a consultant | Multiply |
|---|
Agency workflows | Manual, rebuilt each session | Built in |
Client separation | None in the architecture | A workspace per client, context inherits downward |
Who owns the setup | The consultant who built it | The agency — agents are centralised and yours |
Does it compound | No — prompts live in chat histories | Yes — insights flow back to the client workspace |
Runs unprompted | No | Scheduled workflows, daily to monthly |
Data posture | Varies by plan and by who set it up | GDPR, ISO 27001 in progress, no training on your data |
Read the left column as a real setup rather than a strawman: it is what most agencies evaluating us are running, and it works. The rows are the places it stops being enough as an agency rather than as an individual.
When to stay on ChatGPT
If the agency is small enough that everyone already shares context by talking to each other, if client confidentiality is not contractually constrained, and if the value you are getting is individual productivity rather than institutional capability — stay. Adding a platform to that is overhead, and we would rather say so.
It also is not either/or in practice. Plenty of agencies keep general assistants for individual work and run client operations on Multiply. The two questions worth answering before switching anything: does the work need to accumulate for the agency, and does client material need to be provably separated?
What to compare on
Not output quality on a single prompt — both will look fine. Compare what exists a month later, and whether the second project for a client starts warmer than the first. The buyer's guide sets out all six categories, and multi-client operations covers the client-separation half specifically.